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Return to shopLast Updated: November 27, 2025
At Celticplaza, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, who we share it with, and how we keep it secure.
1. 📂 Information We Collect
We collect the following types of information when you interact with our website and services:
- Identity & Contact Data: Your name, email address, phone number, billing and shipping addresses, and encoded payment details.
- Order & Transaction Data: Products you’ve purchased, order history, and purchasing preferences.
- Technical & Behavioral Data: IP address, browser type, device information, log files, and how you navigate our website (often collected via cookies).
2. 🎯 How We Use Your Information
We process your personal information for the following legitimate and specified purposes:
| Purpose | Type of Information Used |
| Order Fulfillment & Management | Identity, Contact, Transaction |
| Customer Communication | Contact, Transaction (Notifying order status, providing support) |
| Service Improvement | Technical, Behavioral (Analyzing website performance and user experience) |
| Marketing | Contact, Transaction (Sending newsletters/promotions, only if you have opted-in) |
| Security and Fraud Prevention | Identity, Technical (Ensuring secure transactions) |
Crucial Note: We do not sell your personal information to third parties for any purpose.
3. 🤝 Sharing Your Personal Data
Your information is only shared with the following third parties, who adhere to strict security standards and use the data only for the specified purposes:
- Payment Processors: To securely complete transactions and process refunds.
- Shipping Partners: To facilitate the delivery of your orders.
- Analytics & Marketing Providers: To improve website performance and personalize content (if subscribed).
- Legal & Regulatory Authorities: When required by law or court order.
4. 🍪 Cookies and Tracking Technology
Cookies are small files stored on your device. We use them to:
- Enhance your browsing experience (e.g., remembering shopping cart items).
- Analyze site traffic and user behavior.
You can manage or disable cookies through your browser settings, though this may limit some website features.
5. 🛡️ Data Security and Retention
- Security: We employ technical, administrative, and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
- Data Retention: We keep your information only as long as necessary to fulfill the purposes outlined above, including: fulfilling orders, maintaining your account, and complying with legal obligations.
6. 👤 Your Privacy Rights
Depending on your region, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Update/Rectify: Request correction of any inaccurate information.
- Right to Deletion: Request the erasure of your personal data (Right to be Forgotten), subject to our legal obligations.
- Right to Restrict Processing: Request us to temporarily suspend the processing of your data in certain circumstances.
To exercise any of these rights, please contact us via the email provided below.
7. 📧 Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
- Email: support@celticplaza.com