Terms & Conditions

Last Updated: November 27, 2025

Welcome to celticplaza.com! These Terms of Service constitute a legal agreement between you (the customer) and us (Celticplaza). By browsing, purchasing, or using our services, you agree to the terms listed below.

1.  Orders, Pricing, and Payment

• Pricing: Product prices are listed at the time of order. We reserve the right to update prices before you complete the checkout process.
• Pricing Errors: If we discover an obvious pricing error (e.g., a $\$0$ price on a non-promo item), we reserve the right to cancel and fully refund the order.
• Order Acceptance: All orders are subject to product availability. We reserve the right to refuse or cancel any order at our sole discretion.
• Payment Methods: We accept major credit/debit cards (Visa, Mastercard, Amex), PayPal, and other secure payment methods as listed at checkout.

2.  Shipping and Delivery Policy

• Processing Time: We process all in-stock orders within 1 business day of placement.
• Shipping Carriers: Orders are shipped via reliable carriers, including UPS or FedEx.
• Estimated Delivery Time: Typically, domestic orders arrive within 2–4 business days after the order has been shipped.
• Risk of Loss: The risk of loss transfers to you (the customer) once the package is marked as delivered by the shipping carrier.
• Shipping Fees: Shipping costs are calculated based on your location and the package weight, and will be displayed clearly at checkout.

3.  Returns, Refunds, and Exchange Policy

This section is vital for GMC compliance.

• Return Period: You have 30 days from the date of delivery to request a return or exchange.
• Product Condition: The product must be unused, unwashed, and in its original packaging with all tags attached to be eligible for a refund.
• Return Shipping Costs:
  • Customer Paid: If the return is due to a change of mind or ordering the wrong item, the customer is responsible for return shipping costs.
  • Celticplaza Paid: If the product is defective, damaged, or shipped incorrectly, we will cover the return shipping costs.
• Refunds: Refunds are processed within 14 business days of receiving and inspecting the returned item. The refund will be issued back to the original method of payment.

4.  Account and Website Use

• Account Information: You must provide accurate and complete information when creating an account.
• Security: You are responsible for maintaining the security of your password. Contact us immediately if you suspect unauthorized use of your account.
• Lawful Use: You agree to use our website only for lawful purposes (e.g., no hacking, spreading malware, or committing fraud).

5.  Intellectual Property

All designs, logos, and website content are owned by Celticplaza and protected by copyright law. You may not copy, modify, or redistribute them without our written consent.

6.  Disclaimers and Limitation of Liability

• Website: We provide our website “as is” and cannot guarantee it will be error-free or constantly available.
• Liability: We are not liable for shipping delays caused by weather, carrier issues, or events outside our control (Force Majeure).
• Maximum Liability: Our maximum liability is limited to the amount you paid for the affected order.

7.  Governing Law and Disputes

These terms are governed by U.S. law and the laws of the state you choose. Any disputes will be resolved in the courts located in that state.

8.  Contact Information

If you have any questions about these terms, please email us at support@celticplaza.com.